Data Protection Documentation

Free Pick — Privacy Policy

Your security is our top priority at free pick. On this page, learn what data we collect, how we store it, and what your rights are. Our Privacy Policy is the foundation of your trust in us.

Last Updated: January 2026

We use your data How we protect it

Every data point you share with free pick is protected with the highest level of security

SSL encryption

All your data is protected with 256-bit SSL encryption — the same security technology used by banks.

Never Sold to Third Parties

Your personal data is never sold to third parties. At free pick, your data belongs to you.

Regular Security Audits

Our systems are regularly audited by independent security experts to ensure there are no vulnerabilities.

Payment Data Security

Card or mobile banking details are never stored on our servers — they are processed directly through a secure payment gateway.

Protecting your rights

You always have the right to view, correct, or delete your own data. Submit a request at any time.

Data Localization

Your data is stored on secure servers and processed only in compliance with applicable laws.

About this document
This Privacy Policy applies to the free pick (freepick.win) platform. By using our site, you agree to this policy. If you have any questions, please contact our support team.

1 About Data Collection

We collect certain necessary information to ensure the best experience for you at free pick. This data is collected solely to provide better service and to maintain platform security. We never collect additional data without your consent.

We collect data from two sources — first, information you provide directly (registration forms, profile updates), and second, data collected automatically (browser data, IP address, cookies). Both types of data are handled with the utmost care.

By registering at free pick, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, please refrain from using the platform and contact our support team.

2 What information is collected

Free pick collects the following types of information. Each piece of data serves a specific purpose, and we only keep what is necessary.

Data Type Example Reason for Collection
Identity Information Name, date of birth, phone number KYC verification
Contact Information Email address Account management
Financial information Mobile Banking Number Payment Processing
Technical Information IP, browser, and device information Security
Usage Data Game history and login times Service Improvement
Contact Information Support Chat Records Dispute Resolution

Automatically Collected Information

  • Your device's IP address and approximate location (country level).
  • Browser type and version, operating system.
  • Time of site access and session duration.
  • Pages visited and time spent on each page.
  • Referral source — the site you came from.

3 Purpose of Data Use

Free pick uses collected data only for specific, transparent purposes. We never misuse your information, and every use is backed by a legitimate reason.

  • For account creation and identity verification — to complete the KYC process.
  • To securely process deposit and withdrawal transactions.
  • To provide customer support and resolve complaints.
  • To send you promotional offers and bonuses (you can opt out at any time).
  • To prevent fraud and ensure platform security.
  • To enforce responsible gaming policies — and to detect unusual usage patterns.
  • To meet legal obligations and fulfill regulatory requirements.
  • Analytics to improve the platform's gaming experience and service quality.
Your control
If you no longer wish to receive marketing emails or promotional messages, you can opt out at any time by contacting our support team. Your request will be processed within 72 hours.

4 Cookie policy

The free pick website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help recognize you on future visits.

Types of cookies

  • Essential cookies: These cookies are strictly necessary to maintain your login session and ensure security. They cannot be disabled.
  • Performance Cookies: Helps identify which parts of the site are used most. This data is anonymous.
  • Functionality Cookies: Remembers your preferred language and settings so you don't have to change them every time.
  • Analytics Cookies: Helps improve our services by analyzing user behavior.

Most browsers allow you to manage your cookie preferences. Please note, however, that disabling certain cookies may cause some features of the site to not work properly.

5 Data Sharing with Third Parties

Free pick never sells your personal information. However, limited data may be shared with trusted third parties under specific circumstances.

When data may be shared

  • Payment gateway providers — only the data necessary for processing transactions.
  • Law enforcement agencies — when required by legal order or court directive.
  • Regulatory authorities — for licensing and compliance verification.
  • Fraud prevention agencies — for investigating suspicious activity.
  • Technology partners — for service delivery purposes only, not for advertising.
Important
Before sharing any data with third parties, we require them to sign a strict non-disclosure agreement (NDA). They may only use the data for the specified purpose.

6 Data Retention Period

Free pick only retains your data for as long as necessary. Different types of information have different retention periods.

  • Account information — retained for the lifetime of the account and for 5 years after closure.
  • Financial transaction records — retained for 7 years as required by law.
  • Customer support conversations — retained for 2 years after resolution.
  • Technical logs — 90 days.
  • Marketing preferences — 1 year after the end of the relationship.

When the retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

7 Your rights

At free pick, you have full control over your own data. All your rights are detailed below.

Your Data Rights

At free pick, you always stay in control of your own data

1

Right to Access Your Data

You can request to know what information we hold about you at any time.

2

Right to Rectification

You may request corrections if any of your data is inaccurate.

3

Right to Erasure

You may request deletion of your data where no legal obligation requires us to retain it.

4

Right to Restrict Processing

You may request that processing of your data be restricted while an investigation is ongoing.

5

Right to Data Portability

You may request a copy of your data in a structured format.

6

Right to object

You may object to your data being used for marketing or profiling purposes.

8 Children's Privacy

Free pick is an adult gaming platform. We do not allow anyone under 18 to register, and we do not collect any data from minors.

  • Age verification is mandatory at the time of registration.
  • If an underage account is identified, it will be closed immediately.
  • All collected data is permanently deleted.
  • If you suspect your child has created an account, please contact support immediately.
A note for parents
Monitor your child's online activity. If you notice any issues, contact us — we will act promptly.

9 Security Measures

Free pick follows industry-leading standards to keep your data safe. Our security infrastructure is continuously updated.

Technical Safeguards

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Database encryption — stored data is encrypted at all times.
  • Firewall and intrusion detection system — active 24/7.
  • Two-factor authentication (2FA) — available to keep your account secure.
  • Regular security patches and software updates.

Administrative Safeguards

  • Only authorized personnel are permitted to access personal data.
  • All staff are required to complete mandatory data protection training.
  • All data access events are logged and monitored.
  • Users affected by a security incident are notified promptly.
In the Event of a Data Breach
In the event of a data breach, we will notify affected users by email within 72 hours and take immediate steps to resolve the issue.

10 Privacy Policy updates

Free pick reserves the right to update this Privacy Policy when needed. Changes may occur due to service improvements, legal requirements, or new technologies.

  • A notice will be sent to your registered email address before any significant changes are made.
  • The revised policy will take effect from the date it is published.
  • The date of the most recent update will always be displayed at the top of the page.
  • If you do not agree to the updated policy, you may request to close your account.
  • Continued use of the site after changes have been made will be considered acceptance of the updated policy.

11 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We are committed to responding promptly and transparently at all times.

  • Request to view or correct your information.
  • Request to delete your data.
  • Any privacy-related complaints.
  • Request to stop marketing communications.
Contact Address
Write to us for any privacy-related matters: [email protected]
We typically respond within 24–48 hours.

For Safe Gaming Choose free pick

Your data is protected, your privacy is guaranteed. Join free pick now and enjoy a safe, fun gaming experience.

বাংলা